Privacy Policy
Who we are
We are responsible for the personal data that we process about our customers and business partners. You will find our contact details below.
Veluv.it ApS
Trommesalen 3B, 3.
1614 København V
Danmark
CVR no.: 43846337
It is not a requirement for our company to have an external DPO, but if you have questions about the processing of your personal data, you can contact us via info@veluv.it.
Gathering of Personally-Identifying Information
According to the GDPR, we have the following processing activities.
Website Visitors
When you visit our website, we use cookies to make the website work. You can read more about in our cookie banner.
Communication with Potential Customers
If you have questions about our site or want to hear more about our services, you can contact us via:
- Contact form
Through this, we will process your personal data so that we can enter into a dialogue with you, e.g. answer questions about our services. We only process the information that you provide to us in connection with our communications.
We will typically process the following general information: name, email, telephone number.
Our permission to process this personal data is the Data Protection Regulation’s article 6, paragraph 1 point f.
We will delete our communication with you once it is clear whether you want our services or not.
Should in a special case arise a need to store your personal data for a longer period of time, this could be the case.
Customers
We need to communicate with our customers to ensure that the service is delivered correctly. Therefore, we can process information about name, address, services, special agreements, payment information and similar.
The basis for processing this personal data is the Data Protection regulation’s article 6, paragraph 1 point b.
Once the service has been delivered and any pending issues have been completed, we will immediately delete the personal data.
Accounting
We must save all accounting documents according to the Accounting Act (bogføringsloven). This means that we store invoices and similar documents for accounting purposes. This may reveal general personal data such as name, address, description of services.
The basis for processing this personal data for accounting is the Data Protection regulation’s article 6, paragraph 1.
We store this information for a minimum of 5 years after the end of the current financial year.
Where your data is sent
Few can handle everything by themselves, and the same applies to us. We therefore have business partners, as well as make use of suppliers, some of whom may be data processors.
External suppliers can, for example, provide systems to organize our work, services, advice, IT hosting or marketing.
- SiteGround Spain S.L., Calle Prim 19, 28004 Madrid, Spain: IT hosting
It is our responsibility to ensure that your personal data is processed properly. That is why we make high demands on our business partners, and our partners must guarantee that your personal data is protected.
We therefore have agreements on this with companies (data processors) who handle personal data on our behalf in order to increase the security of your personal data.
Transfer of Personal Data
We do not pass on your personal data to third parties.
Profiling and Automated Decision-Making
We do not carry out profiling or automated decision-making.
Third country transfers
We generally use data processors in the EU/EEA, or who store data in the EU/EEA.
In some cases this is not possible, and here data processors outside the EU/EEA can be used if they can protect your personal data adequately.
Treatment Safety
We keep the processing of personal data secure by having appropriate technical and organizational measures in place.
What rights you have over your data
Under the Data Protection Regulation, you have a number of rights in relation to our processing of information about you.
If you want to make use of your rights, please contact us so that we can help you with this.
Right to See Information (Right of Access)
You have the right to obtain insight into the information that we process about you, as well as a number of additional information.
Right to Rectification (Correction)
You have the right to have inaccurate information about you corrected.
Right of Deletion
In special cases, you have the right to have information about you deleted before the time of our regular general deletion occurs.
Right to Limitation of Processing
In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may in future only process the information – apart from storage – with your consent, or in order to establish, assert or defend legal claims, or to protect a person or important public interests.
Right of Objection
In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your data for direct marketing.
Right to Transmit Data (Data Portability)
In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.
You can read more about your rights in the Data Protection Authority’s guidance on the rights of data subjects, which you can find at www.datatilsynet.dk.
Withdrawal of Consent
When our processing of your personal data is based on your consent, you have the right to withdraw your consent.
Complaint to the Danish Data Protection Authority
You have the right to lodge a complaint with the Danish Data Protection Authority if you are dissatisfied with the way we process your personal data. You will find the Data Protection Authority’s contact information at www.datatilsynet.dk.
We would generally encourage you to read more about GDPR so that you are up to date on the rules.